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Developing a positive workplace culture

This June and July we’re shining our spotlight on developing a #PositiveWorkplaceCulture, exploring what a positive workplace culture is and how you can create one.

A positive workplace culture supports staff to feel happy and confident at work.

Culture is the character and personality of your organisation and what makes your organisation unique. It’s made up of the shared characteristics of people in your organisation including values, traditions, beliefs, interactions, behaviours, workplace norms, and attitudes.

Having a positive workplace culture enables employers to find and keep great staff who will deliver the best care and support to others.

Managers and leaders play a key role in developing and maintaining a positive workplace culture, and the Care Quality Commission (CQC) focuses on culture within their inspection framework as a key factor of whether an organisation is ‘Well-led’.

Throughout our campaign we’ll be providing information and resources to increase understanding of what a positive culture is and why it’s important, and providing practical tips and examples that employers and managers can use to support a positive workplace culture.

Don't miss a thing

Stay updated with our #PositiveWorkplaceCulture campaign by keeping an eye on this page and following us on , , , as well as our regular newsletters and communications.

We’ll be sharing blogs and articles including real-life case studies, as well as signposting to further resources, and other support.



PDF - 41KB
Aimed at managers, this CPD module explores the critical links between vision, values and culture, providing practical support to influence change and develop the culture of adult social care services.

Registered manager webinars

Our registered manager webinars cover a range of topics to support managers and their services. Our recent recording on wellbeing leadership focuses on what good looks like and best practice with practical tips, tools and ideas on how to create a wellbeing culture.

View the webinar 


PDF - 569KB

Excellent leaders help to develop a motivated, confident and caring workforce and create a positive workplace culture within their organisations. This guide brings together the opportunities available to support the development of leadership skills in adult social care at all levels, including programmes, practical tools, and opportunities to make connections.


PDF - 3.43MB
Supervision is one way managers can help develop a positive workplace culture. It supports good working relationships, providing an opportunity for line managers to celebrate achievements, address any issues and identify learning and development needs to ensure your team member is competent and confident in their role.


People performance management toolkit

Managing the performance of your employees is essential to developing a positive workplace culture focused on delivering high-quality care. It can help staff to feel valued, supported and engaged. The ‘People performance management toolkit’ provides support and guidance around different aspects of performance management.

Access the people performance management toolkit


Good and Outstanding care toolkit

A positive workplace culture is one that enables Good and Outstanding quality care. Later this year, the CQC will be modifying how they inspect, and will include an area of focus on ‘Shared direction and culture’. Our toolkit has recently been updated to help you prepare, with practical examples and guidance to support you to meet and exceed CQC expectations.

Access the toolkit 


PDF - 732KB
This introductory overview gives a current thinking and understanding about racism, aiming to raise awareness about the history of racism, showing some of the forms that racism takes and providing a model that examines systemic racism. It encourages reflection and discussion, providing an opportunity to identify any actions to take forward.


LGBTQ+ framework

This learning framework for working with LGBTQ+ people in later life is intended to be used by social care employers, employees, training providers and others to build their own knowledge of LGBTQ+ issues and to improve workplace cultures by supporting colleagues’ understanding.

Find out more about the framework 


Coming soon

We’re currently revising our Creating a positive workplace culture toolkit, with an updated version expected to be available in September 2023.



Blogs and articles