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Support for leaders and managers

Managers play a crucial role in social care. You're not only responsible for supporting those who need care and support, but for taking care of staff and influencing the quality of care across the sector.

High-quality care and skilled, confident leaders and managers go hand in hand. Over 90% of services rated good or outstanding for being well-led by the Care Quality Commission (CQC) were also rated good or outstanding overall. 

Ƶ supports the development of leadership skills in adult social care at all levels. Whether you’re a leader looking to develop your own skills or are planning the development of future leaders in your organisation, we’re here to help.

 

PDF - 569KB
This guide brings together the opportunities available through our leadership offer, including learning programmes and qualifications, practical support such as tools and resources, and making connections through networking and relationship building.

 

Duration 1 min 40 secs

 

In this section you’ll find resources and tools to support you to effectively lead and manage your service.

 

Good and Outstanding care (GO)

GO Online is a new resource shaped around CQC monitoring and inspection, ensuring regulated providers can be best prepared. Whether you’re preparing for your first inspection, getting ready for the next one, or focusing on improving the quality of care, this interactive tool can help you to deliver good and outstanding care.

Support for registered managers

As the membership organisation for registered managers, our practical support will help you with the issues you face on a day-to-day basis. Find peer support at local networks and webinars covering a range of topics.

Integration

Find resources to support joined up working across organisational boundaries and integrated care systems to deliver seamless quality care, as well as top tips for building trust.

Managing a service

If you’re responsible for managing a care service there are lots of things you need to think about. Find practical support to help you deliver what regulators expect and what your colleagues and customers need.

Managing people

How people are managed has a huge impact on quality and it’s important to know how to get the best out of your staff. Discover practical toolkits and guides covering wellbeing, supervision, people performance management and more to help you do that.

Developing leaders and managers

It’s important that leaders and managers at all levels are given the opportunity to develop themselves. Find out more about the tools, resources and development programmes supporting aspiring managers to top leaders.

Supporting a diverse workforce

People from ethnic minority communities account for one in five of the adult social care workforce in England. Find support for leaders and managers from ethnic minorities.

Workforce planning and transformation

Commissioning personalised care and support services can be a challenging process. We have resources and information specifically for commissioners covering integration, operational workforce planning, workforce change and transformation and much more.

Nominated individuals

Find practical resources to support nominated individuals to embed the skills, knowledge and values that are required for continuous improvement in their service(s).

Ƶ support in your area

Our locality managers work with adult social care providers at a local level, as well as a wide range of other partners within the local health and care systems. Find out how to get in touch with your locality manager.